Don't forget to approve your order after you receive it. As ŞEREN KUNDURA, the most important issue for us is your opinion about our product and service. We would be pleased to share your thoughts on the section of shopping and product comments found on your account. Our products are delivered to you with the assurance of ŞEREN KUNDURA. Our branded products are 100% original and guaranteed by the Manufacturer or Importer. It will be sufficient to contact us for production-related problems and complaints. RETURN PROCEDURES You have to create a return request through your account and inform the system of the CARGO tracking number. You must send it along with all copies of the invoice for your return and exchange transactions. After sending your return or exchange product, you may be asked for the shipping code of the courier company, if necessary. Please keep your shipping code to avoid any problems. We wish you a good day. All of our products are shot in a studio environment using professional equipment. There may be slight deviations between the product images and the original colors due to studio lights, the settings of the screen on which you are viewing the product.